Experience
A quick timeline of where I’ve worked and what I focused on. I keep it practical: what I owned, what I improved, and what skills I strengthened.
Senior Technical Intern
Xcel Energy · Portfolio Solution Architecture
Jan 2025 — Present
Supported solution architecture work by improving clarity around systems, dependencies, and migration planning so teams can execute with less guesswork.
- • Produced architecture documentation and service inventories that teams could actually use to plan work.
- • Helped break down migration efforts into actionable steps and communicated tradeoffs clearly.
- • Built/maintained internal dashboards and structured CMDB/ServiceNow views to reduce manual overhead.
ArchitectureMigration planningDocumentationServiceNow/CMDB
Part-Time Sales Associate (Bilingual English/Spanish)
Sherwin-Williams
Jun 2021 — Jan 2025
Customer-facing role that built communication, prioritization, and operational habits while I developed technical skills outside of work.
- • Handled high-volume customer requests while staying accurate and efficient under time pressure.
- • Learned how to explain technical details in plain language and ask the right questions to uncover needs.
- • Built consistency: reliability, punctuality, and follow-through across a multi-year role.
Customer serviceCommunicationOperationsTeamwork