Experience

A quick timeline of where I’ve worked and what I focused on. I keep it practical: what I owned, what I improved, and what skills I strengthened.

Xcel Energy logo

Senior Technical Intern

Xcel Energy · Portfolio Solution Architecture

Jan 2025 — Present

Supported solution architecture work by improving clarity around systems, dependencies, and migration planning so teams can execute with less guesswork.

  • Produced architecture documentation and service inventories that teams could actually use to plan work.
  • Helped break down migration efforts into actionable steps and communicated tradeoffs clearly.
  • Built/maintained internal dashboards and structured CMDB/ServiceNow views to reduce manual overhead.
ArchitectureMigration planningDocumentationServiceNow/CMDB
Sherwin-Williams logo

Part-Time Sales Associate (Bilingual English/Spanish)

Sherwin-Williams

Jun 2021 — Jan 2025

Customer-facing role that built communication, prioritization, and operational habits while I developed technical skills outside of work.

  • Handled high-volume customer requests while staying accurate and efficient under time pressure.
  • Learned how to explain technical details in plain language and ask the right questions to uncover needs.
  • Built consistency: reliability, punctuality, and follow-through across a multi-year role.
Customer serviceCommunicationOperationsTeamwork